Bloodmobile Greeter - Stater Bros. #035

Bloodmobile Greeters are the first point of contact with members of the community. They play an important role as a representative of Southern California Blood Bank. They require a high level of compassion, exceptional customer services skills, and willingness to help others.  People are more likely to approach a bloodmobile and donate when they see a volunteer or staff inviting them in. Remember to encourage them to stop by, inspire confidence to donate, and provide an excellent customer service.

Here are some key points to remember during your shift:

• Greet prospective donors. Wave and make eye contact, smile, and encourage them to come in

• Direct them through registration process

• Answer general questions about the donation process (staff is available to help if you have any questions)

• Maintain order of arrivals (appointments and walk-ins)