Security Greeter

Our Opportunity: 

Security Checkpoint Assistant Volunteers help ensure a smooth and friendly experience for visitors while they are going through the security process. Volunteer duties may include informing visitors of the security requirements (place all items in the security bins, remove all items from pockets, remove belts), answering questions about whether items are permitted through security or not, directing visitors to the magnetometer, and/or helping visitors gather their belongings after they have passed through security. 

Roles and Responsibilities: 

18 or older (younger applicants with parent/guardian approval may be considered). As representatives of The National Park Service and Gateway Arch Park Foundation, volunteers must adhere to the policies, procedures, and code of conduct as outlined in the volunteer handbook provided prior to or during training. 

Required Qualifications, Knowledge & Skills: 

• Excellent communication skills 

• Experience working with the public is preferred 

• Enthusiasm, friendliness, and a positive attitude  

• Respect for confidentiality of the Gateway Arch National Park’s volunteers and partners and Gateway Arch Park Foundation’s members and donors 

• Willingness to take initiative and voice ideas 

• Agreement to abide by all policies in Directors Order 7 (guidelines for the Volunteers-in-Parks program) 

Physical Requirements: 

• Ability sit or stand for long periods  

• Ability to occasionally lift and move up to forty (40) pounds 
   

Potential risks may include: 

• Slipping or tripping 

• Sharp or slippery surfaces 

• Dark or very bright conditions 

• Interactions with unruly visitors 

• Working in close quarters with park staff and visitors with limited social distancing opportunities and possible exposure to surface and airborne related viruses, contaminants, and hazardous materials 

• If you believe a task is unsafe before or during any event, please stop working and notify the project lead to fix the issue. This is NPS policy as outlined in the Operational Leadership training. 
   

Commitment: A minimum of four hours per month is suggested. Please register for shifts on www.archpark.volunteerhub.com. 

Location: 

Gateway Arch National Park. Before each scheduled shift, volunteers will receive an email with parking information. Accommodations available upon request.   

Training and Supervision: 

• Volunteers must attend orientation onsite. Orientation sessions occur quarterly. 

• Training will be conducted by volunteer supervisors on the first day of each volunteer’s shift and will vary depending on the position, supervisor, and personal learning styles. Additional training may be provided as needed or upon request. 

Volunteer Perks: 

• Contribute to Gateway Arch National Park 

• Annual NPS Volunteer Pass (250+ hours) 

• Annual volunteer recognition event 

• Free parking if needed during volunteer hours 

• Valuable career experience 

• Have fun interacting with rangers and visitors from all over the world 

About Gateway Arch National Park 

Gateway Arch National Park is a part of the National Park Service (NPS) and therefore follows the NPS mission to preserve unimpaired the natural and cultural resources and values of the National Park System for the enjoyment, education, and inspiration of this and future generations. The Gateway Arch reflects St. Louis' role in the Westward Expansion of the United States during the nineteenth century. The park is a memorial to Thomas Jefferson's role in opening the West, to the pioneers who helped shape its history, and to Dred Scott who sued for his freedom in the Old Courthouse. For more information, visit www.nps.gov/jeff. 

About Gateway Arch Park Foundation 

The Gateway Arch Park Foundation is a non-profit organization with a mission to ensure that the Gateway Arch, its grounds, neighboring public space, and attractions are a vital, active, and welcoming, well-supported resource to the community and nation for generations to come. The Foundation is part of an alliance that helps meet this mission, which includes the National Park Service, Bi-State Development, Great Rivers Greenway, Jefferson National Parks Association and the City of St. Louis. For more information, visit www.ArchPark.org.