Thrift Store Volunteer- Hudson, Florida

POSITION SUMMARY:

Reporting to the Thrift Shoppe & Volunteer Manager, the Thrift Shoppe Volunteer assists the Thrift Shoppe & Volunteer Manager and Thrift Shoppe Assistant Manager with operating the effective and profitable operation of the store. 

ESSENTIAL JOB RESPONSIBILITIES:

• Foster a positive workplace and team environment through open communication and modeling appropriate behavior.
• Motivate and inspire store volunteer s and volunteers.
• Learn all job functions of the store and cover for various roles when required.
• Respect and comply with all GHS policies and procedures, ensuring that volunteers are aware of and comply with policies.
• Ensure a clean and organized store.
• Update signage and store displays on a regular bases for accuracy.
• Rotate stock regularly and organize merchandise to maximize sales.
• Operate the store to maximize product on the sales floor.
• Responds to backdoor donation drop off.
• Assist customers with retrieving donations from vehicle upon request.
• Ensure consistent and quality sorting and pricing of donations.
• Set example in customer service for other volunteers, welcoming and responding to customers in a courteous and helpful manner.
• Address customer concerns in a timely and professional manner.
• Maintain a safe working environment for employees, volunteers, and customers.
• Secure store premises on a daily basis.
• Ensure donations and garbage left outside store premises being picked up in a timely manner.
• Ensure that loss prevention processes and policies are consistently followed. 
• In this position, you will occasionally be requested to work during non-operating store hours and holidays, which may include restocking days and promotional evening and weekend events.  This is not required.
• Willingly seeks new assignments.

SKILLS AND COMPETENCIES:

• Demonstrates courtesy, respect and professionalism. 
• Takes responsibility for own actions and decisions. 
• Demonstrates honesty and integrity in all dealings.   
• Makes effective use of work time to accomplish tasks.  Keeps personal phone calls, breaks and socializing to a minimum. 
• Follows company policies and procedures, encouraging others to do the same. 
• Works independently, requiring little follow-up from their supervisor.
• Utilizes various sources of information to attain greater competence about his or her position including research of literature, reading applicable periodicals, attending educational events and asking questions.
• Dependable and trustworthy.
• Works with thrift shoppe employees to identify opportunities to improve departmental efficiency and reduce cost. 
• Demonstrates appropriate attendance pattern. 

COMPANY STANDARDS:

• Demonstrates courtesy, respect, sound judgment, and professionalism.
• Listens with patience and respect for the other person.
• Takes responsibility for own actions and decisions.
• Demonstrates honesty and integrity in all dealings.
• Maintains a positive attitude and caring spirit.
• Makes effective use of work time to accomplish tasks, keeping personal business, breaks and socializing to a minimum.
• Dependable, trustworthy, and demonstrates appropriate attendance pattern.
• Demonstrates concern for the rights, opinions, privacy and confidentiality of others. 
• Willingly seeks new assignments, assumes additional duties when necessary, and takes independent action to identify problems. 
• Seeks management involvement when necessary.
• Demonstrates prudent use of company resources.
• Practices Gulfside’s Mission Statement, Vision Statement, and Core Philosophy in both words and actions.

PHYSICAL DEMAND:

• The physical demands described here are representative of those that must be met by a volunteer to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this role, the volunteer may be required to stand, walk, sit, use hands to finger, handle or feel objects/tools/controls, reach with hands/arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear, taste, or smell. This volunteer must occasionally lift and/or move up to 50 pounds. Specific vision abilities required for this position include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

This role description does not list all of the duties of the role. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this role description.

Gulfside has the right to revise this role description at any time. The role description is not a contract of employment and volunteer or Thrift Shoppe & Volunteer Manager may terminate volunteers at any time.