Children Center Site Receptionist

Purpose:
A Children Center Site Receptionist will join a Community Action Marin children center site to strengthen onsite and in-person services to the families and children we serve. The receptionist is expected to interact with community members and clients and handle certain clerical functions as necessary.

Agency Contacts:Volunteer Services – [email protected]

Responsibilities and Duties:
• Welcome and greet visitors in a polite and friendly manner.
• Maintain the reception and other site common areas according to local, state, federal, and Agency social distancing guidelines and periodically sanitize high touch surfaces.
• Assist parents and children with questions and information regarding the classroom site and the Agency overall.
• Answer phone calls and direct callers as needed to respond to their inquiries.
• Support the Site Manager and teaching staff with clerical assistance as required.
• Receive training in directing clients to other Agency services, as required.
• Treat clients in a polite, friendly, and inclusive manner.
• Demonstrate a positive attitude and welcome a collaborative work environment.
• Communicate with Agency personnel appropriately.
• Adhere to Agency privacy and confidentiality standards, health and safety protocols, and code of ethics.
• Communicate with individuals in a respectful manner and responsive approach to differing beliefs and practices, sexual orientations, disability statuses, gender identities, ages, cultural preferences, linguistic needs, and other state and federal protected statuses.

Time Commitment:
• Monday through Friday 7:30am to 5pm
• Choose any days and hours desired

Required Skills and Qualifications:
• Customer Service experience desired.
• Ability to follow directions.
• Adapt well to a dynamic, rapidly changing environment and work effectively within a team.
• Willingness to provide a pleasant and welcoming environment.
• Ability to engage with the public in an empathetic, culturally responsible manner.
• Basic technical knowledge Microsoft Office.
• Organized, creative, and detail oriented.
• Verbal communication skills.
• Demonstrate a positive attitude and welcome a collaborative work environment.
• Bi-lingual in Spanish and English highly desirable. Spanish or English only speaking considered.
• Fingerprint background clearance and immunizations required.

Benefits to Volunteer:
• Volunteer for Marin County’s largest nonprofit social services provider.
• Assist Community Action Marin with embodying a whole family approach.
• Gain valuable experience and make a difference using your commitment, passion, creative skills, and vision to improve the lives of people and families in need.
• Professional development.
• Letters of reference (volunteers with long-term commitments).
• Advance equity and build a better community.
• Make a tangible impact within the community.
• Fun, inclusive, and engaging work-environment.

Location and Children Center Services:
• Old Gallinas Children’s Center & Production Farm
• 251 N. San Pedro Rd., San Rafael, CA
• Provides services to toddlers ages 2-3, Pre-school children ages 3-5, and After School Care to TK-3rd grades

Reasonable Accommodations:
This opportunity may involve physical demands (e.g. climbing stairs, carrying, lifting, etc.) as the actions are an essential function to the role. Reasonable accommodation may be made to enable individuals with qualifying disabilities to perform essential functions.