*NEW OPPT. MONTGOMERY Co. TX NEEDS Provide fiscal accountability after small scale disasters by verifying events!

* Disaster Recovery Caseworker Trainee

Location: Montgomery County and surrounding areas

• PurposeThis position supports the Regional Disaster Cycle Services department. The Recovery Services Client Care Program allows the Red Cross to rapidly meet disaster-caused needs by enabling clients to apply and receive financial assistance and/or community resources. The Client Care Program Service Associate supports the recovery of disaster affected individuals, households, and communities by providing referrals, advocacy, and financial assistance through RC Care (case management system).

• Responsibilities:

• • Conduct Intake by interviewing the client and opening a case in RC Care
  • Provide Financial Assistance to qualified clients.
  • Conduct Follow-up and Recovery Planning Services
  • Provide Internal Referrals
  • Provide Community Referrals
  • Assist with problem-solving and advocacy on request
  • Use RC Care to document services according to the Client Care Program Standards and Procedures
  • Services may be provided in person or virtually.
  • Complete the required virtual self-paced training (9 hours of training total)

• Time Commitment - Choose your availability schedule
• Various shifts available
• Deployment Opportunities with 2-week assignments, 12-14 hour shifts while deployed.

Qualifications

• Required:
  • Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.
  • Willing and able to volunteer in person in before, during and/or after a disaster event
  • Ability to work in a continuously changing environment in which work priorities may change frequently
  • Comfortable interacting with people from various diverse background whose lives have been disrupted and many are presenting immediate needs
  • Kind, caring, resourceful and knowledgeable
  • Comfortable learning new online case management systems
  • Experience using Microsoft Office products
  • Able to serve the client with care, comfort and concern
  • Able to recognize the value that different perspectives and cultures bring to an organization
  • Ability to stand and/or sit for two-hour periods
  • Ability to speak clearly on phone and in person
  • Ability to work for long periods on computer and/or reading small print and/or writing
  • Valid Drivers License (required for Divisional and National Deployments)
  • Minimum 18 years of age
  • Available to sign up for shifts on consecutive days (shifts may be 4, 8 or 12 hours long)
  • Willing to complete 9 hours of virtual self-paced training required for position
  • Ability to read, write, and follow verbal and written instructions in English

Length of Appointment

Once, trained, may remain active as long as required training is updated.

Continued participation and leadership will be evaluated and renewed yearly based on performance

Development Opportunities - Personal and Leadership development

• REC/CARE/SV
• REC/CARE/SV SRT Site Supervisor
• DCS NHQ REC/CARE/SA CCC Resolution Agent
• DCS NHQ REC/CARE/SV CCC Supervisor
• Recovery Team Leader

Recommended:

Psychological First Aid: Helping Others in Times of Stress

If are interested and want to start right away start your application at:https://rdcrss.org/3vQMWmf

It takes about 5-10 minutes to finish application then we can proceed to the next step and do a 15 minute interview to make sure we find the right fit!

All my best,

Sylvia Burle

Volunteer Services Senior Recruiter

361-500-5027 or [email protected]