Statewide Health Insurance Benefits Advisors (SHIBA) Help with Medicare Questions

Do you enjoy helping other people? By answering people's questions about Medicare, you could make a difference in someone's life. Our volunteers are trained and mentored so they can answer a variety of questions. They are not selling or recommending any insurance product, agent, or company.

Each year SHIBA is in contact with more than 4,000 people to answer their Medicare questions and give them guidance. We need your help to meet the growing demand.

There are many ways volunteers can help. One way is by explaining what care is covered. Another way is looking into and reporting possible fraud. Or perhaps you enjoy reaching out into the community to let people know where they can turn for help. Volunteers assist people by phone, in person and through public presentations. You will learn a lot and make a difference in the lives of others!

Basic computer skills are helpful. Client confidentiality, a willingness to provide unbiased information, and no association with an insurance company are all a must. Activities include one-on-one meetings with people who have questions attending update meetings, and getting to know other volunteers.