Front Desk Volunteer Assistant

TIME COMMITMENT: Minimum one day per week (M, T, W, TH, F) from7:30am 9am.

LOCATION(S): The Front Desk Volunteer Assistant could volunteer at either the Pheasant Ridge Center (2651 Roberts Rd) or the Broadway Center (2105 Broadway St.)

Each location is easily accessible by the Iowa City bus system.

PURPOSE The Front Desk Volunteer Assistant is a crucial member of our team, creating a welcoming and helpful environment in our lobby areas during the open hours of the Neighborhood Centers.

MINIMUM QUALIFICATIONS:

• Must be 18 years old or older
• Must be able to commit to at least one day a week
• Must be able to pass necessary background checks
• Must possess good interpersonal, phone, printer and computer skills
• Past experience strongly preferred

RESPONSIBILITIES:

• Turn on lights, community computers, and digital displays
• Be present and alert at the front desk while greeting families, students and staff
• Give and receive information and documents from parents and staff.
• Help with printing, faxing and scanning documents.
• Follow applicable NCJC and ICCSD policy in regard to client interactions, behavioral supports, confidentiality, and limiting exposures to blood-borne pathogens.

REQUIRED TRAINING(S):

• Orientation/Onboarding

BENEFITS TO VOLUNTEERS:

• Opportunity to contribute to a meaningful cause and make a real difference in the community
• Connect and build connections with staff, other volunteers, families, and be an integral part of creating positive experiences
• Gain valuable experience in nonprofit operations
• Develop skills in teamwork, communication, problem-solving, and attention to detail
• Access training in areas such as First Aid, CPR, Universal Precautions, and Mandatory Reporting of Child Abuse.
• Volunteers completing at least 25 hours of service are eligible for a performance appraisal and a letter of recommendation.

By volunteering with us, you become an integral part of our mission to create a supportive and inclusive environment for those we serve. Your dedication directly contributes to building a better future for all. We are grateful for your commitment to our cause.

*** If unable to be present for a scheduled shift, contact the Site director at your volunteer site prior to the start of the session.