Overview
Assist consumers in navigating the Social Security System more effectively by assisting with Supplemental Security Income (SSI) or Social Security Disability Insurance (SSDI) applications and/or appeals.
Duties
Assist consumers in completing physical/phone or online applications for SSI/SSDI benefits.As needed, assist the consumer in obtaining requested medical and/or mental health records, scheduling and keeping SSI/SSDI appointments, as well as following through with any steps involved in the journey to SSI/SSDI eligibility.As needed, assist consumers in submitting appeal(s) if they are denied SSI/SSDI benefits.As appropriate, refer consumers to legal counsel once routine appeals have been exhaustedWith the assistance of the Access 2 Independence staff:Gather relevant intake information (e.g. demographics, disability attestations, releases of information, etc.) for each consumerDocument all contact/meetings with consumers in CIL SuiteUpload relevant applications/documents into CIL Suite (e.g. SSI initial applications, Social Security Determination letters, Medical records, Release of Information's).Meet face-to-face, virtually, and/or over the phone with consumersAs needed, schedule and work with a third-party translation service to meet and coordinate services with consumers
