Welcome & Information Desk Volunteer

Create a welcoming, friendly visitor experience at the Visitor Center welcome & information desk volunteer.

As a volunteer in the Arboretum visitor center you will greet and welcome people from across Madison and around the world. You'll help people have a good visit by answering questions, suggesting tour routes, providing maps and other brochures. Welcome & information desk volunteers also answer phones and direct calls to appropriate staff people, and occasionally help with clerical tasks. This is a great position for outgoing people with good communication skills who want to foster a welcoming, inclusive experience for visitors of all identities.

We offer training as needed for potential volunteers. Staff and experienced volunteers provide the training. We also offer continuing education opportunities so volunteers can learn more about the Arboretum and the natural world. Volunteers are asked to make an initial commitment of two shifts (4 hours each) per month for six months following training. Good interpersonal skills are essential. Fluency in languages other than English is a big plus!

If interested in this opportunity, please respond to this post.