SAF: Hero Care Network Caseworker/Follow up

Ensure military families' needs are met when faced with an emergency.

Responsibilities

Support the Red Cross mission
Maintain strict confidentiality of any case notes, names and other personal information in accordance with Red Cross policies
Understand and apply Service to Armed Forces (SAF) policies, procedures and protocols related to Red Cross client services consistently and correctly
Support the follow up process to include making follow-up calls to military members and/or families to determine if their needs are met, providing other follow-up actions needed for complete and timely client service
Acquire a working knowledge of local, state and federal resources aiding military members, families and veterans
Maintain professionalism and conduct as stated in Red Cross policy

Time Commitment

Flexible, with a scheduled commitment.

For more information or to apply go to: https://www.redcross.org/volunteertoday

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