Family Room Volunteer

As a Family Room Volunteer, you will provide a warm welcome and supportive atmosphere to families coming to use our Ronald McDonald Family Room. Our Family Room is located inside Carilion Hospital on the 14th floor. It provides a break from the hospital setting for the families of pediatric patients.

Family Room Volunteers are crucial in ensuring this room is a restful and peaceful environment for our guests. The Family Room is open only when a volunteer is present.

Volunteer Qualifications & Training To be eligible to be a Family Room Volunteer, you must:

• Be a least 18 years of age
• Complete an RMHC-SWVAVolunteer Application(printable volunteer application)
• Be interviewed prior to your acceptance
• Have the ability to interact and communicate well with families and staff
• Complete Carilions volunteer training and requirements*
• Complete orientation provided by RMHC-SWVA Family Room Coordinator

*Carilion Volunteer Requirements:
Background Check
Flu Shot
Take 30-minute online class
TB Blood Test/TB Questionnaire

Volunteer Hours Volunteers are needed for 3-hour shifts, 7 days a week:

• 9:00am 12:00pm
• 12:00pm 3:00pm
• 3:00pm 6:00pm
• 6:00pm 9:00pm

Volunteer Responsibilities Volunteers are responsible for:

• Welcoming and registering new guests
• Answering the telephone
• Ensuring that guests are following the Family Room policies
• Providing a friendly and supportive atmosphere
• Maintaining a clean and orderly room
• Fix Snacks & Coffee
• Complete minimal record keeping

For additional information please contact our Volunteer Manager, Katie Mason, at 540-857-0770 or [email protected]