Client Check in - Food Bank Volunteer

Goal of the position: Check-in volunteers will be the first friendly face to interact
with guests receiving food as they enter our facility. Check-in volunteers ensure that
procedures are followed and our database is accurate. Volunteers will provide excellent
customer service to ensure great relationships and a positive atmosphere during distributions.

Time Required: 2-5 hours
Hours: 8:45-11am and 11:45-2pm, Friday and Saturdays. Weekly volunteers preferred minimum 1 x a month
Commitment Length: Minimum 3 month commitment
Positions Available: 3
We are particularly looking for Saturday Afternoon help from 11:45- 2:00PM

Responsibilities:
Great guest upon entering the building
Ensure all guests are entered into the database
Sign up new guests and review information with them
Answer questions, promote community/health/nutrition resources

Rainier Valley Food Bank could not operate without a cadre of committed, long-term community volunteers who contribute over 2,000 hours of service every month.

Skills Needed:
Previous computer skills and/or data entry a must
Ability to multitask data entry and customer service
Works well under pressure in fast paced, dynamic atmosphere
Punctual & dependable
Enthusiastic, flexible and positive attitude
Outgoing and enjoys working with people and helping clients
Comfortable with diverse populations in high energy settings
Multi-lingual is a huge plus! Cantonese, Vietnamese, and Spanish are common languages spoken by guests at RVFB.
Commitment to RVFB policies & procedures signed

Training: An orientation and "trial run" will be provided with RVFB staff aiding you through your first check-in experience. Ongoing support and collaboration provided. We are always interested in incorporating new, fresh ideas into our process!

Application Process:
Applicants must fill out our volunteer application. Please click "Respond" and someone from our organization will be in touch with you to direct you to the application. Background check required (not all charges will disqualify).