Social Services Intern

Description of Position:

We are seeking a dedicated and compassionate intern to assist with social services intake paperwork and provide support to clients shopping in our food shelf. This position will provide hands-on experience in the non-profit sector, offering an opportunity to make a direct impact on individuals and families in need. Spanish-speaking skills are highly desirable for this role, as we serve a diverse population, including many Spanish-speaking clients. Please note this is an unpaid volunteer position.

Specific Duties:

• Assist clients in completing social services intake paperwork, ensuring accuracy and confidentiality.
• Support clients while they shop in the food shelf, helping them choose appropriate items based on dietary needs and family size.
• Provide a welcoming and respectful environment for all clients.
• Work closely with social service staff to coordinate appointments and services for clients.
• Organize and stock food shelf items, ensuring the space is clean, safe, and well-maintained.
• Communicate effectively with clients, including those who speak Spanish, to answer questions and provide guidance.
• Assist with data entry and maintaining accurate client records as needed.

Qualifications Sought:

• Passion for serving others and making a positive impact in the community.
• Ability to work compassionately with individuals from diverse backgrounds.
• Basic computer skills for data entry and record-keeping.
• Fluency in Spanish is highly desirable but not required.
• Ability to work both independently and as part of a team.
• Excellent communication and interpersonal skills.
• Willingness to adhere to policies and practices of The Salvation Army

Benefits:

• Gain valuable experience working in a social services setting.
• Develop skills in client interaction, intake processes, and non-profit operations.
• Opportunity to improve Spanish language skills in a professional environment (if applicable).
• Contribute to the well-being of the community by supporting individuals in need.

Screening, Training, and Evaluation Plan:

• Screening: Complete volunteer application, background check, and interview
• Training: Orientation and training provided at start of the internship; Safe From Harm risk management training is required within the first 30 days of service.
• Evaluation: Ongoing feedback will be provided by the food shelf supervisor, in addition to completing any required written course evaluations.

ScheduleFlexible scheduling. 10-15 hours a week, Monday-Friday, between the hours of 9:00-4:00

Length of Commitment: 3-month commitment or greater preferred.

Location: The Salvation Army Parkview 2024 Lyndale Ave North Minneapolis, MN 55411