- Organization
- Valley Outreach
Front Desk Volunteer
- Duration
- Recruiting now
- Location
- Stillwater, MN
Opportunity Details
Ongoing
Remote
Recruiting now
Stillwater, MN 55082

About this Opportunity
Role Overview:
As a Front Desk volunteer, you be responsible for carrying out light administrative duties and greeting visitors all while providing a warm, welcoming first impression. This role contributes to the first impression of Valley Outreach and should exemplify a commitment to our values of equity and inclusion. No experience is necessary and fluency in Spanish or Karen languages is a plus.
Volunteer Duties and Responsibilities:
- Greet Valley Outreach volunteers and visitors and make them feel welcome. You may be the first person someone meets here!
- Connect them with the correct person or redirect them as needed. Some examples include.
- Welcoming volunteers and directing new volunteers to the Volunteer Manager.
- Directing food and clothing donations around the back to the donation dock.
- Directing clients or shoppers to the StyleXchange entrance.
- Directing clients to the Food Shelf entrance.
- Greet donors with cash/check donations and find a staff member to receive it.
- Answer phones and direct incoming calls to the correct staff person (please note: our automated phone system should help route most calls.)
- Assist with special projects that can be completed at the front desk (e.g., stuffing envelopes for mailings).
Volunteer Requirements and Expectations:
- Customer service oriented friendly, welcoming and non-judgmental
- Be punctual for your shift.
- Follow Valley Outreach Standard of Appearance guidelines.
- Respect for client confidentiality, consistent with treating clients with dignity and respect.
- A commitment to racial equity and social justice and a willingness to learn and be curious.
- Strong communication skills
- Willing and able to learn required computer applications (e.g., appointment scheduling) and phone system.
- Organized, reliable, and accountable
- Ability to work independently and respect client confidentiality.
- Training will be provided by staff.
Physical requirements:
- This is primarily a seated, desk position.
Time Commitment:6 months minimum
Available Shifts:
- Tuesday/Thursday 9 a.m. to noon, noon to 2pm, to 5pm.
- Monday/Friday: 9 a.m. to noon and noon to 2pm.
Volunteer Application:
All volunteers are required to complete a Volunteer Application and receive an interview before volunteering. The volunteer application can be found on our website athttps://valleyoutreachmn.org/become-a-volunteer
Skills/Interests
- Administrative