Organization
Habitat for Humanity of Kent County

ReStore Donation Scheduling Volunteer

Duration
Recruiting now
Location
Grand Rapids, MI

Opportunity Details

Ongoing

Remote

Recruiting now

Grand Rapids, MI 49548

About this Opportunity

Habitat Kents South ReStore (located on Division Ave near 54th Street) is seeking a friendly volunteer to help with scheduling donation pick ups. The ideal person for this role is someone who is comfortable answering and returning calls to customers and has some basic computer proficiency including Outlook email functions. She/he must be willing to learn Habitat Kents scheduling software.

Responsibilities may include some or all of the following:

  • Screen and direct telephone calls with friendly, courteous, and personal attention.
  • Return phone calls and work with scheduling software to identify a time for donation pick up and answer questions regarding donations.
  • Provide those calling with relevant information on what donations are accepted at the ReStore, how to prepare for pick up, and accurate information on date/time pick up is scheduled.
  • Qualifications:

    • Good organizational skills
    • Good verbal skills
    • Strong interpersonal skills
    • Basic Microsoft Office functions preferred
    • Regular attendance

    Physical Demands:

    • The physical demands described here are representative of those that must be met by a volunteer to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • While performing the duties of this job, the volunteer is regularly required to hear, see, stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.
    • The volunteer is required to sit approximately 95% of the time.

    Skills/Interests

    • Administrative
    • Nonprofit Management

    Issue area

    • Community Strengthening