Red Cross: Recovery Casework Team Member (Long Beach/South Bay/Torrance/Wilmington)

This position supports the Regional Disaster Cycle Services department. Provide Follow up and Recovery Planning Services, including referrals, for individuals and households following regional events - primarily home fires.

• Conduct follow-up for clients within 72 hours of case being opened by Disaster Action Team or Caseworker.
• May also conduct Intake and provide Financial Assistance to qualified clients if case was not opened by DAT
• Conduct Follow-up and Recovery Planning Services
• Provide Internal Referrals and External Referrals.
• Assist with problem-solving and advocacy upon request
• Use RC Care to document services according to the Client Care Program Standards and Procedures and RC Care Job Tools.
• Services may be provided in person or virtually.
• Work with community recovery partners to plan for community recovery needs and long-term recovery activities.

Watch our video to learn more: Disaster Cycle Services Volunteer