Quality Assurance Lead

Quality Assurance LEAD

VOLUNTEER JOB DESCRIPTION

Believe in Me is seeking a dedicated Volunteer Quality Assurance (QA) Lead to oversee our quality assurance processes for the development of the 1st Gen College Hub app. As a nonprofit organization dedicated to empowering first-generation college students, we are in the process of creating a comprehensive app that offers resources, guidance, and support to help these students navigate the challenges of higher education. The Volunteer QA Lead will play a crucial role in ensuring the app's quality, reliability, and user satisfaction.

• Develop and implement quality assurance policies and procedures for the app development process.
• Lead a team of volunteer QA testers in identifying defects, documenting bugs, and verifying fixes.
• Design, develop, and execute test plans and test cases based on software requirements and technical specifications.
• Collaborate with the App Development Team to understand functionalities, identify critical areas for testing, and prioritize testing activities.
• Manage the tracking and resolution of defects, working closely with developers to ensure timely fixes.
• Advocate for user needs, ensuring that the app's UI/UX design and functionalities meet high-quality standards and are accessible to all users, including those with disabilities.
• Facilitate regular QA team meetings to review testing progress, discuss challenges, and plan for upcoming testing phases.
• Report on QA activities, test results, and the status of bug resolution to the Project Manager and relevant stakeholders.
• Contribute to continuous improvement efforts by soliciting feedback from users and team members and incorporating it into future test plans.
• Stay updated on new testing tools, methodologies, and industry best practices to enhance the QA process.

• Proven experience in software quality assurance, with a strong understanding of QA methodologies, tools, and processes.
• Experience in developing and executing comprehensive test plans and test cases.
• Familiarity with bug-tracking tools and software development tools.
• Strong analytical skills with the ability to troubleshoot issues and determine root causes.
• Excellent communication and teamwork skills, with the ability to lead and motivate a team of volunteer testers.
• Commitment to the mission of Believe in Me and a passion for making a difference in the lives of first-generation college students.
• Ability to volunteer 2-3 hours per week, with flexibility to attend team meetings and perform testing activities.

• Make a tangible impact on the lives of first-generation college students, providing essential support and resources to help them succeed.
• Collaborate with a team of equally passionate individuals about education, technology, and making a difference.
• Enhance your portfolio and gain experience by leading a significant, impactful project.
• Enjoy flexible volunteering hours, accommodating volunteers from various time zones in a fully remote position.

This is a remote volunteering position with flexible hours to accommodate volunteers from various time zones.

Interested candidates are invited to submit their resume at https://believeinme.org/donate-your-expertise. Please include details of your experience related to the abovementioned qualifications and share your motivation for volunteering with 1st Gen College Hub.

Join us in our mission to empower first-generation college students by leveraging your expertise and passion for technology and education. Together, we can create a platform that supports students through their college journey and inspires them to believe in their potential.

Watch our video to learn more: Believe in Me - Brand Video