Volunteer Human Resources Assistants CrowdDoing

Volunteer Human Resources Assistants CrowdDoing

Purpose:

Education and Experience:

Associate's degree

Knowledge:

Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, , volunteer relations and role iteration, and personnel information systems.

Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, and transcription, designing forms, and workplace terminology.

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skills:

Basic Skills

• *Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
• *Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• *Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• *Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Mathematics Using mathematics to solve problems.
• *Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• *Reading Comprehension Understanding written sentences and paragraphs in work-related documents.
• Science Using scientific rules and methods to solve problems.
• *Speaking Talking to others to convey information effectively.
• *Writing Communicating effectively in writing as appropriate for the needs of the audience.

Social Skills

• *Coordination Adjusting actions in relation to others' actions.
• *Instructing Teaching others how to do something.
• *Negotiation Bringing others together and trying to reconcile differences.
• *Persuasion Persuading others to change their minds or behavior.
• *Service Orientation Actively looking for ways to help people.
• *Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.

Complex Problem Solving Skills

• *Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Technical Skills

• Operation and Control Controlling operations of systems.
• Operations Analysis Analyzing needs and product requirements to create a design.
• Operations Monitoring Watching gauges, dials, or other indicators to make sure a machine is working properly.
• Programming Writing computer programs for various purposes.
• Quality Control Analysis Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
• Repairing Repairing machines or systems using the needed tools.
• Technology Design Generating or adapting equipment and technology to serve user needs.
• Troubleshooting Determining causes of operating errors and deciding what to do about it.

Systems Skills

• *Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Systems Evaluation Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Resource Management Skills

• Management of Financial Resources Determining how money will be spent to get the work done, and accounting for these expenditures.
• Management of Material Resources Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
• Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.
• *Time Management Managing one's own time and the time of others.

Desktop Computer Skills

· SpreadsheetsUsing a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.

· PresentationsUsing a computer application to create, manipulate, edit, and show virtual slide presentations.

· InternetNavigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail).

· NavigationUsing scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest.

· Word ProcessingUsing a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents.

· GraphicsWorking with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs.

· DatabasesUsing a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.

Communication

• Requires telephone conversations
• Requires use of electronic mail
• Requires writing letters and memos
• Requiresvirtual face-to-face discussions with individuals or teams
• Requires contact with others (virtual face-to-face, by telephone, or otherwise)

Conflict

• Requires dealing with unpleasant, angry, or discourteous people
• Includes conflict situations

Impact of Decisions

• Requires making decisions that impact the results of co-workers, clients or the organization
• Opportunity to make decisions without supervision

Level of Challenge

• Requires repeating the same physical activities or mental activities over and over
• Requires being exact or highly accurate
• Freedom to determine tasks, priorities, and goals

Pace and Scheduling

• Requires meeting strict deadlines

Personal Interaction

• Requires coordinating or leading others in accomplishing work activities
• Requires work with others in a group or team
• Requires work with external customers or the public

Responsibility for Others

• Includes responsibility for work outcomes and results

Tasks:

• Process, verify, and maintain personnel related documentation, including volunteer role recruitment, training, grievances, performance evaluations, classifications, and volunteer leaves of absence.
• Record data for each volunteer, including such information as addresses, weekly earnings, absences, amount of impact or production, supervisory reports on performance, and dates of and reasons for terminations.
• Explain organization personnel policies, benefits, and procedures to volunteers or volunteer applicants.
• Answer questions regarding examinations, eligibility, and other pertinent information.
• Prepare and set up for new employee orientations.
• Gather personnel records from other departments or employees.
• Examine employee files to answer inquiries and provide information for personnel actions.
• Search employee files to obtain information for authorized persons and organizations, such as credit bureaus and finance companies.
• Compile and prepare reports and documents pertaining to personnel activities.
• Interview job applicants to obtain and verify information used to screen and evaluate them.
• Process and review employment applications to evaluate qualifications or eligibility of applicants.
• Inform job applicants of their acceptance or rejection of volunteer roles.
• Select applicants meeting specified volunteer requirements and refer them to hiring personnel.
• Arrange for advertising or posting of volunteer vacancies and notify eligible workers of position availability.
• Administer and score applicant and volunteer aptitude, personality, and interest assessment instruments.
• Arrange for virtual in-house and virtual external training activities.

For questions and correspondence regarding codesigning a perfect volunteer role for yourself in the CrowdDoing systems change venture lab please email: "[email protected]"

Watch our video to learn more: Systemic change by CrowdDoing