Health Insurance Specialist

Human Health Project (HHP) is a holistic health literacy charity. Our mission is to improve the health of the underserved and vulnerable through holistic information, education and advocacy. Our objective is to empower people to manage their own health with improved outcomes and no medical errors. For more information, please visit our website including viewing our "Shared Patient Information" program page which includes 50 pages of reports on both our Migraine and Lupus and feedback received from people who reviewed the reports in the section, "What Our Members are Saying" - https://tinyurl.com/4c5y3mfa and our "Healthcare Access Program" which includes short video courses in our Learning Academy - https://tinyurl.com/4xwdz5wh , Patient Advocacy Workshops in Los Angeles, - https://tinyurl.com/mryave5x and in Northern Ireland - https://tinyurl.com/nhj6kp7p and our Online Peer to Peer Events - https://tinyurl.com/5ddmxuyn

Health Insurance Specialist - Volunteer Opportunity:

Organization: HHP

Location: Remote/Flexible

Time Commitment: ~5 hours per month

Role Overview

Assist patient advocates and patients with navigating complex health insurance issues, directly contributing to HHP's mission of improved health literacy. This role is perfect for a professional looking to give back their specialized knowledge on a flexible schedule.

This is an entirely volunteer, remote-only position with flexible hours, giving preference to U.S.-based candidates.

Duties (Reporting to the Program Director/Patient Advocate Lead)

• Consultation: Consult on new and developing patient advocacy programming involving insurance.
• Direct Support: Assist patient advocates in communicating information on insurance enrollment, maintenance, and usage to patients.
• Workshops: Remotely join monthly workshops as a resource for patients navigating medical insurance conundrums.

Qualifications

Required:

• Worked experience in health insurance.
• Strong knowledge of Medicare and Medicaid.
• Strong communications skills.

Preferred:

• Valid U.S. health insurance license (California license preferred).

Skills

• Skill in navigating Medicare, Medicaid, and private health insurance.
• Understanding of basic health insurance billing and plan usage.

Conditions of Volunteer Acceptance

• Commitment: We ask for a commitment of ~5 hours per month for at least one year to ensure continuity of care and program impact. Flexibility is available.
• Must track hours/tasks using HHP's required tools (Clockify/Trello).

Volunteer Growth & Impact

Why Volunteer with HHP?

• Use your professional expertise to make a direct community impact.
• Network with health equity and nonprofit leaders.

Directly contribute to advancing patient advocacy and health literacy.