Operations Manager - Marketing

Role Name: Operations Manager Marketing Team

Min Qualifications required: Bachelors / Masters

Demonstrated experience of managing processes in digital marketing division. 2-5 years’ experience overseeing planning, tracking, and reporting on marketing project and staff performance

Min Experience Required: 5-8 years

Experience or Knowledge in a specific subject or area required:

Bachelor's degree in Marketing, Project Management, Public Relations, Business Administration or Communications plus experience of managing processes in Marketing team and experience in marketing operations

Minimum Volunteer hours required: 10-20 hours per week, preferably 15-20 hours per week

Project Name: Marketing Team

Project Duration: (in months) 6-12

Project outline:

To maximize organization’s marketing efforts through creative thinking and data driven decisions to consolidate Marketing impact and increase operational efficiency

Operations Manager for Marketing Team handles logistics and assist with operations associated with marketing projects such Content, Communications, Public Relations, Social Media Marketing, Monetization. She/he establish and maintain processes, technologies, data and analytics that ensure best practices.

- Oversee the completion and execution of projects

- Identify and implement strategies to improve quality of productivity and profitability

- Initiate, coordinate, and enforce systems, policies, and procedures if necessary

- Ensure the proper flow of information throughout the projects

- Create original marketing content, such as Power Point presentations, PDFs, flyers, excel sheets and other materials related to the Marketing team’s activities

- Recruit, select, orient and train employees; communicate job expectations; coach and counsel employees if necessary

- Evaluate outcomes, prepare reports

- Monitor performance data including email campaigns, websites and social media metadata

- Perform analysis when needed

- Assist in solution design and implementation activities to improve reporting and accountability across the entire marketing division

- Ensure that Marketing priorities and deadlines are identified and met

- Provide written metrics reports to the stakeholders

- Work cross-functionally and liaise with other teams as Project Managers, Content Writers, Graphic Designers and other members of Marketing team

- Follow-up with the senior leadership and HR manager

- Oversee and initiate planning and marketing leadership meetings

- Database management

- Project management

- Leadership

- Planning

- Ability to manage multiple projects at once

- Strong time management skills

- Excellent verbal, written and interpersonal communication skills

- Critical thinking and problem-solving skills

- Ability to work in virtual environment

- Highly motivated self-starter

- People engagement

- Knowledge of Marketing Technology systems

- Understanding of Analytics & Data Driven Marketing

- Hubspot Marketing Automation

- Google Analytics

- Knowledge of project management tools (Basecamp)

- PMP or PM certification is a plus

- Agile experience is desirable

- Marketing automation tools

- Social media tools

- CRM experience

- Bitrix

- Microsoft Office

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