UMH-Sparrow Hospital Gift Shop Volunteer

UMH-Sparrow Gift Shop Volunteer

Position Reports to Gift Shop supervisor & Gift Shop Coordinator (UMH Health- Sparrow)

Location UMH-Sparrow Hospital Gift Shop

General Purpose

The UMH-Sparrow Gift Shops are retailers that exists to raise funds for their respective hospitals.

The shop serves the patients, visitors, and associates of UMH-Sparrow by providing high-quality items and a unique shopping experience.

The ideal volunteer for the Gift Shop has a keen eye for customer service. We seek volunteers who are comfortable approaching customers to offer a warm welcome and assistance. Also, volunteers with demonstrated computer skills are desired to complete sales transactions on the computer cash register. Accuracy in making change, counting drawers, and observing the cash handling protocols is also required.

Essential Duties

This description is intended to cover the minimum essential duties assigned regularly. Volunteers may be asked to perform additional responsibilities by their department.

Volunteers serve in the gift shop, greet customers as they enter, assist customers with merchandise, take phone orders for gifts, deliver items to patient rooms or patient care units, and complete sales transactions using a cash register with price tag scanning.

Physical Aspects of This Position

This position requires walking (20%), standing (80%), light lifting, reading, and communicating face to face with customers. This position also includes the use of a computerized cash register system.

Work Environment

The gift shop can be busy, and attention must be given to assisting customers and monitoring inventory to prevent loss. Customer service is key to the success of the shop.

2 shifts available:

• 10:00 to 13:00 EST
• 13:00 to 16:00 EST