Volunteer with the Red Cross and support traveling disaster responders during disaster deployments

Volunteer with the American Red Cross by providing support and customer service to traveling disaster responders on a relief operation (DRO). Services provided to responders include: lodging, Mission Card support, in-processing and out-processing, updating the DR Information System and Volunteer Connection data management. (Virtual opportunity)

Responsibilities and expectations include but are not limited to:

• Provide Excellent Customer Service
• Lodging; provide lodging for the visiting responder and maintain all applicable records.
• Supporting Mission Cards (MDA and mass care procurement cards);
• Maintaining the DRO information system;
• Managing data;
• In-processing and out-processing disaster responders on the operation.

• Demonstrates good organizational skills, responsible and punctual.
• Active listening skills.
• Demonstrates ability to accurately to complete assigned tasks using provided Job Tools and information.
• Demonstrates ability to assist others providing accurate information.
• Demonstrates good customer services skills.
• Ability to update Volunteer Connection Disaster Management records and operational data.
• Ability to use Microsoft Office platforms accurately.

  Customer Focus

  Building strong customer relationships and delivering customer-centric solutions.

  Action Oriented

  Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

  Values Differences

  Recognizing the value that different perspectives and cultures bring to an organization.

• Lift / carry 20 lbs. and/or 50 lbs. multiple times/shift.
• Stand and or sit for two-hour periods, and walk for two miles during a shift.
• Walk on uneven terrain.
• Bend or stoop multiple times and/or crawl on the floor or ground.
• Work outdoors in inclement weather, extreme heat and/or humidity and/or extreme cold.
• Speak clearly on phone and in person.
• Work for long periods on computer and/or reading small print and/or writing.
• Drive in day time and at night.
• Able to step up/down 18 inches and climb two or more flights of stairs.

Watch our video to learn more: Disaster Cycle Services