Empower Southern Maine's Medicare Beneficiaries

Are you looking to make a difference in your community? Do you have a passion for helping others navigate the complex rules or systems? The Southern Maine Agency on Aging is seeking volunteers to help Medicare beneficiaries understand and access their coverage through the State Health Insurance Assistance Program (SHIP) across York and Cumberland counties.

What You'll Do:
-Offer one-on-one confidential and unbiased counseling to Medicare beneficiaries and their representatives regarding Medicare, Medigap, Medicare Advantage, Medicare Part D, and Medicare Savings Programs.
-Assist beneficiaries by using Medicare.gov to compare prescription drug and Medicare Advantage plans.
-Helpcombat health care fraud, errors, and abuse
-Document interactions and report your volunteer hours and activities.
-Stay informed by participating in case reviews and other learning opportunities.
-Make appropriate referrals for other resources as needed
-Plus, opportunities to lead community presentations on Medicare!

What We're Looking For:
-Strong communication and listening skills.
-Basic computer and internet proficiency.
-Problem-solving abilities and a willingness to learn.
-Ability to work well with others from diverse backgrounds.
-A commitment to following confidentiality policies

Location: Various locations throughout York and Cumberland Counties, as well as remote options.
Flexible Hours: Volunteers can choose their availability, with counseling occurring primarily during business hours.
Duration: Minimum 1-year commitment required.

Training and Support:
-Attend a Three-Day Basic Medicare Training to get you up to speed on the fundamentals of Medicare. 2025 Trainings will occur in February, April, June, August and October
-Shadow current volunteers (and gradually take on the responsibility of mentoring future volunteers!)
-Complete the SHIP Online Certification Counselor Exam
-Stay up-to-date on Medicare changes through regulartrainings and reviewing our resource site, all facilitated by our Medicare Team!
-Receive professional training, ongoing mentoring, and the chance to contribute to a meaningful cause.

Benefits of Becoming a Volunteer Medicare Counselor at the Southern Maine Agency on Aging:
-Join a team of committed, fun and dynamic peers, all working together to make a difference.
-Make a tangible difference, educating and empowering Medicare beneficiaries, their caregivers, and the public.
-Gain professional training, valuable experience, and technical assistance.
-Enjoy local and statewide recognition for your contributions.

Take it from a Current Volunteer Medicare Counselor!
Volunteering as a Medicare counselor is meaningful to me because it allows me to help others in a direct and impactful way. This role leverages my skills in communication, problem-solving, and empathy to guide individuals through complicated healthcare decisions. By providing one-on-one counseling and educating the public on Medicare options, I hope to reduce confusion and help people feel confident in accessing the care they need. The intellectual challenge of navigating complex and intricate healthcare policies keeps me engaged, while the gratitude of clients reinforces the value of this work. Its a role that aligns with my values and gives me a sense of purpose.

If you're ready to make a lasting impact in your community - while using your skills and gaining valuable experience -contact us at [email protected] or 207.396.6595!