American Red Cross - Hero Care Regional FAMILY CONTACT Volunteer

Ensure that military families know they are supported by the Red Cross from the first day in the military through life as a veteran.

Why:
The American Red Cross, a humanitarian organization led by volunteers, guided by its Congressional Charter and the Fundamental Principles of the International Red Cross Movement, will provide relief to victims of disasters and help people prevent, prepare for, and respond to emergencies.

• Ensure family information is in the case management system
• Email and phone military families to provide Red Cross preparedness information
• Provide additional support, as appropriate
• Understand and apply Service to Armed Forces (SAF) policies, procedures and protocols related to Red Cross client services consistently and correctly.
• Maintain strict confidentiality of any case notes, and private personal information in accordance with Red Cross policies
• Maintain professionalism and conduct as stated in Red Cross policy

• Reliable access to resources needed to volunteer to include phone, personal computer and internet connection.
• Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross
• Good computer skills to include use of Internet search tools; Internet; and Microsoft Office Suite, to include Outlook, word-processing
• Strong interpersonal, communication and listening skills
• Able to work with diverse populations
• Willingness to comply with current public health and Red Cross policies.

Recommended/Helpful:

• Knowledge/experience with the military
• Able to support Red Cross SAF mission; have an awareness of and appreciation for military culture, military families, and veterans' issues
• Bi-Lingual

Have Question? Please contact the Opportunity Coordinator listed below for support.

This project is created, organized, and managed by our nonprofit partner, the American Red Cross.

All volunteers participating in this volunteer opportunity are expected to adhere to the health and safety guidelines outlined here: https://www.laworks.com/health-and-safety

By clicking "Express Interest" I certify I have read and agree to the Volunteer Terms and Conditions