Red Cross: Disaster Recovery Casework - Downtown LA, Commerce, Whittier

This position supports the Regional Disaster Cycle Services department. Provide Follow-up and Recovery Planning Services, including referrals, for individuals and households following regional events - primarily home fires.

Why:
The American Red Cross, a humanitarian organization led by volunteers, guided by its Congressional Charter and the Fundamental Principles of the International Red Cross Movement, will provide relief to victims of disasters and help people prevent, prepare for, and respond to emergencies.

• Conduct follow-up for clients within 72 hours of the case being opened by the Disaster Action Team or Caseworker.
• May also conduct Intake and provide Financial Assistance to qualified clients if the case was not opened by DAT
• Conduct Follow-up and Recovery Planning Services
• Provide Internal Referrals and External Referrals.
• Assist with problem-solving and advocacy upon request
• Services may be provided in person or virtually.
• Work with community recovery partners to plan for community recovery needs and long-term recovery activities.

• Able to treat clients with care, comfort, and concern.
• Demonstrated commitment to the mission of the American Red Cross.
• Demonstrated ability to work well in stressful situations and a team-oriented setting.
• Demonstrated interest in learning about community resource organizations.
• Treats people equitably and works effectively with diverse populations
• Comfortable with technology

This project is created, organized, and managed by our nonprofit partner, the American Red Cross.

All volunteers participating in this volunteer opportunity are expected to adhere to the health and safety guidelines outlined here: https://www.laworks.com/health-and-safety

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