American Red Cross: Blood Driver Program Lead (Pomona)

QUICK OVERVIEW
Become a volunteer for the American Red Cross! 

MISSION
The American Red Cross, a humanitarian organization led by volunteers, guided by its Congressional Charter and the Fundamental Principles of the International Red Cross Movement, will provide relief to victims of disasters and helps people prevent, prepare for, and respond to emergencies.

PROGRAM OVERVIEW
This position supports the Regional Biomedical Services department. This opportunity requires participation in in-person activities and/or performing work in a Red Cross facility. Supervise and support the volunteer team who delivers blood to or from hospitals, labs, and both mobile and fixed-site blood drives.

VOLUNTEER ROLES & RESPONSIBILITIES

• Supervise Volunteer Leads, Transportation Specialists, Volunteer Trainers, and Volunteer Dispatchers/Admin in the Transportation Program
• Onboard, direct, and assist volunteers to perform transportation work throughout the region
• Ensure volunteer drivers are scheduled and data is captured in Driver Manifests, logs, and Volunteer Connection
• Communicate and share feedback between Red Cross personnel and hospital customers
• Meet Red Cross fleet policies and standards
• Train, direct, and assist volunteers to perform transportation work throughout the region
• May distribute blood to area hospitals as routine or "stat" deliveries; transport blood and blood products from blood collection sites to the laboratory for processing; pick up and return boxes as needed; complete required paperwork and obtain signatures. Drive safely and responsibly and provide strong customer service at all times.
• Advise the Regional Distribution team of process improvements needed; suggest improvements to the Transportation Coordinator
• May recruit and coordinate the work of volunteer steering committees
• Manage process for approved new volunteers (i.e., the initial call to volunteer, setting up a time for on-the-job training, fuel pin, badge, etc.). Provide volunteers with an introduction to the department, team, supervisor, giving a tour, etc.
• Support the day-to-day work of volunteers (i.e. schedule shifts, hand out keys, answer calls from volunteers, discuss the schedule for the day with volunteers, etc.)

All volunteers participating in this volunteer opportunity should adhere to the health and safety guidelines outlined here: https://volunteer.laworks.com/health-and-safety.