Disaster Services - Recovery Services Client Care

The American Red Cross Recovery Services Client Care Program, a Recovery program designed to help meet the disaster-caused needs of individuals and households. The program enables the Red Cross to quickly provide assistance to clients, including access to financial assistance and community resources.

Requirements:

• Ability to read, write, and follow verbal and written instructions in English
• Willing and able to volunteer in person or virtually after a disaster event
• Ability to work in a continuously changing environment in which work priorities may change frequently
• Comfortable interacting with people from various diverse background whose lives have been disrupted and many are presenting immediate needs
• Kind, caring, resourceful and knowledgeable
• Comfortable learning new online case management systems
• Experience using Microsoft Office products
• Able to serve the client with care, comfort and concern
• Able to recognize the value that different perspectives and cultures bring to an organization
• Ability to stand and/or sit for two-hour periods
• Ability to speak clearly on phone and in person
• Ability to work for long periods on computer and/or reading small print and/or writing
• Valid Driver’s License (required for Divisional and National Deployments)
• Willing to complete 9 hours of virtual self-paced training required for position
• Ability to read, write, and follow verbal and written instructions in English