Donations Coordinator/Scheduler

DONATIONS COORDINATOR/SCHEDULER The Habitat for Humanity ReStore Lake County located at 3545 Grand Ave in Gurnee is a 25,000-square foot retail warehouse where we accept new and gently used building materials, furniture & appliances for resale. (Donations to the ReStore are tax deductible, a WIN for our donors. Donations to the ReStore mean less in our landfills, a WIN for the environment. Donations to the ReStore allow individuals a low-cost solution to home maintenance, repair & remodel, a Win for our customers. Proceeds from the donated items go towards building our homes, a WIN for the families and communities we serve!).

GENERAL JOB DESCRIPTION: A scheduling coordinator is similar to a front desk receptionist. You will speak with donors, manage emails and schedules for daily pickups while maintaining an accurate log/filing system for donations.

MAJOR DUTIES AND RESPONSIBILITIES: Accurately entering pickup data into an Excel Workbook, maintaining accurate daily filing system for donations, executing good customer service, building relationships with donors, in addition to preparing donation receipts for donors and mapping routes for driver(s) daily.

MINOR DUTIES AND RESPONSIBILITIES: Answering phones, pulling voice mail, typing and filing, organizing data, analyzing and monitoring truck loads.

QUALIFICATIONS FOR THE POSITION: Volunteer must be able to assist a minimum of 4 hours, 2 days a week. Hours will vary (mixture of days, evenings until 5:00 PM & Saturday availability a plus but not required). Must be at least 16 years old and wear closed-toed shoes.

KEY COMPETENCIES:

• Clerical Skills.
• Computer Skills (Google, Outlook, Word and Excel).
• Analytical Skills.
• Organizational Skills.
• Multi-tasking Skills.
• Communication Skills.
• Customer Service Skills.

CONTACT - Michaele Robinson, Volunteer Coordinator at 847-249-3160 or [email protected]