ECCF Receptionist

Could you assist Linn County neighbors in finding the resources they need?

The Ecumenical Community Center Foundation (ECCF) and its Helping Hands Ministry (HHM) are seeking volunteer receptionists. Could you commit to a few weekday hours each week or every other week, perhaps either 10 to 1 or 1 to 4 ?

• Greet clients and visitors to the ECCF
• Answer phones and relay messages with complete and accurate information
• Check message system and return phone calls
• Stay informed of ECCF and community resources
• Refer callers and visitors to appropriate ECCF and community resources
• Assist clients with a variety of needs who may be distressed
• Work with client files
• Maintain client confidentiality
• Copy client paper work
• Log calls and other inquiries into Excel file if comfortable doing so