Communications Assistant-Phone Calls

Are you someone who enjoys talking to a wide variety of people and doesnt shy away from talking on the phone? Do you feel equally at home with new technology such as texting? While senior citizens still rely heavily on traditional methods of communication such as phones many are comfortable with texting also. Phone calls and texting are critical ways to get our message out to a wide variety of people who may be interested in our programming. You will have the satisfaction of knowing that you were the person who helped someone find our organization and programming in addition to keeping them informed about future offerings.

Description:

Communication Assistants are responsible for making phone calls and sending texts to lists of individuals who expressed interest in our programming or who may be interested in our programming. Calls maybe giving them information about our programming or programming in the community that may be of interest to them.

Qualifications:

Communication Assistants must have a clear speaking voice and hearing should be normal or better. They must possess strong customer service skills. They should be able to work with a low level of independence. They should be able to communicate well with a wide variety of individuals from various social and cultural groups. Communication Assistants should possess a moderate level of finger and hand dexterity.

Times Needed:

Communication Assistants have some flexibility as to when they can do their assignment. The assignment can be done at the LEC during our regular programming times of Monday afternoons and Thursday mornings or, if desired, depending on assignment, may be done from their home.

All volunteers are required to be interviewed prior to volunteering and to attend an orientation to our organization as well as an orientation to their specific volunteer assignment.