SAF: Hero Care Network Caseworker/Follow up

Ensure military families' needs are met when faced with an emergency.

Responsibilities

• Support the Red Cross mission.
  Maintain strict confidentiality of any case notes, names and other personal information in accordance with Red Cross policies
  Understand and apply Service to Armed Forces (SAF) policies, procedures and protocols related to Red Cross client services consistently and correctly
  Support the follow up process to include making follow-up calls to military members and/or families to determine if their needs are met, providing other follow-up actions needed for complete and timely client service
  Acquire a working knowledge of local, state and federal resources aiding military members, families and veterans
  Maintain professionalism and conduct as stated in Red Cross policy

Time Commitment

Flexible, with a scheduled commitment

For more information or to apply go to: https://www.redcross.org/volunteertoday

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