Information Assistant

Duties include - assisting in the staffing of a visitor contact station within the park including: professionally representing the National Park Service by providing very high quality customer service; opening and closing the facility; providing orientation, information, and interpretation to visitors; telling visitors about park activities; informing visitors of potential safety hazards; distributing maps and brochures as requested; operating a cash register and selling bookstore merchandise; accurately collecting and accounting for monies; and operating basis audio-visual equipment.

Volunteer will have daily contact with visiting public and park staff, and will have occasional contact with park land owners and park neighbors. Some contacts may deal with problems, complaints, or conflicts. Work is often performed indoors with occasional out-of-doors roves and point-duty that may result in exposure to temperature extremes, rain, wind, and direct sunlight. The terrain where roving and point-duty occurs may be rugged and uneven.

Work schedule is 4-40 hours per week, 9:00am – 5:00pm any day or days of the week.

Skills required: Ability to communicate and work with the public, to learn the cultural and natural history of the park, to read maps, and to give directions.