Case Management Volunteer

Responsible To: Program Director

Education: High school diploma or equivalent (college coursework preferred)

Responsibilities

• Assist with intake, assessment, and documentation.
• Support clients in accessing resources such as education, employment, and transportation.
• Provide follow-up calls or check-ins under staff supervision.
• Assist in preparing reports and resource guides.
• Maintain confidentiality and follow organizational policies.

Qualifications

• Strong communication and organizational skills.
• Ability to work with diverse populations in a respectful manner.
• Basic computer and data entry skills.
• Commitment to confidentiality and ethical standards