Community Health Worker Coordinator - Patient Advocacy

Human Health Project (HHP) is a holistic health literacy charity. Our mission is to improve the health of the underserved and vulnerable through holistic information, education and advocacy. Our objective is to empower people to manage their own health with improved outcomes and no medical errors. For more information, please visit our website including viewing our "Shared Patient Information" program page which includes 50 pages of reports on both our Migraine and Lupus and feedback received from people who reviewed the reports in the section, "What Our Members are Saying" - https://tinyurl.com/4c5y3mfa and our "Healthcare Access Program" which includes short video courses in our Learning Academy - https://tinyurl.com/4xwdz5wh , Patient Advocacy Workshops in Los Angeles, - https://tinyurl.com/mryave5x and in Northern Ireland - https://tinyurl.com/nhj6kp7p and our Online Peer to Peer Events - https://tinyurl.com/5ddmxuyn

Organization: HHP

Location: Remote/Flexible

Time Commitment: ~7 hours per week

Role Overview

As a CHW Coordinator, you will help advance HHP’s mission to improve health literacy and empower underserved communities by leading a team of Community Healthcare Workers (CHWs) and supporting patient advocacy programs. This role is perfect for a motivated CHW looking to transition into program management and administrative oversight.

This is an entirely volunteer, remote-only position with flexible hours, giving preference to U.S.-based candidates.

Role Balance: This role is focused on Coordination/Program Management (Approx. 70%) with a direct service/patient advocacy component (Approx. 30%).

Duties (Reporting to the Program Director/Patient Advocate Lead)

• Team Coordination: Coordinate and track multiple CHWs and patients within an electronic referral system.
• Program Consulting: Provide expert consultation on initial CHW program creation and non-profit collaborations.
• Direct Service: Create connections between vulnerable populations and healthcare systems, including providing culturally appropriate health education.
• Reporting: Continuous evaluation of the CHW program and progress, with monthly data report creation (using Clockify, Trello, etc.).

Qualifications

Required:

• CHW Certification or commitment to complete training within 6 months of onboarding.
• Worked experience in community health or healthcare.
• Strong communications skills.

Preferred:

• Prior management or team lead experience.
• Ability to communicate effectively in other languages (Spanish, Mandarin, etc.).
• Experience with electronic patient referral systems.

Skills

• Ability to coordinate volunteers and assist with their training.
• Willingness to learn how to use and train new volunteers in health data and referral systems (Pear Suite, Unite Us).
• Knowledge of community health concepts, advocacy, care coordination, and health literacy.
• Ability to translate complex medical information for laypersons.

Conditions of Volunteer Acceptance

• Commitment: We ask for a commitment of ~7 hours per week for at least one year to ensure continuity of care and program impact. Flexibility is available to accommodate personal needs.
• Must track hours/tasks using HHP's required tools (Clockify/Trello).

Volunteer Growth & Impact

Why Volunteer with HHP?

• Gain valuable leadership and management experience in a non-profit setting.
• Receive essential training in specialized health data and referral systems (Pear Suite, Unite Us).
• Network with healthcare and nonprofit professionals.
• Directly advance our mission to achieve health equity.