COVID-19 Patient Assistance at EMMC

If you like to be on the front line and like the idea of being a community ambassador, this is the role for you! The information desk at EMMC is seeking volunteers to fill various needs ranging from escorting patients in wheelchairs to delivering mail & flowers. The ideal volunteer for this slot will have a neat appearance, excellent inter-personal skills, and a desire to interact with the public. The ability to traverse the medical center and push a wheelchair is necessary.

This is a highly sought after volunteer need with multiple site options available in order to meet the demand of new processes in place at healt care facilities in the region due to the current COVID-19 pandemic.

We are confident and compassionate people looking for an opportunity to serve their community by delivering caring service and joining our Patient Experience team, specific job duties are:

• Volunteers will support employee screeners at all entrances of EMMC located on State St, Union Street and Lafayette Cancer Care of Maine
• Provide secondary support to employees at entrances as they screen patients, visitors and employees upon entry for COVID19 symptoms and temperature checks. Assist in verifying visitation log, placing bracelets with patient room numbers on visitors and distributing masks. Also assist in screening and temperature checks at employee entrances.
• Volunteers will become a part of the Welcome Team to greet arriving patients and their visitors providing assistance in the lobby, at the front desk and with deliveries around the hospital, helping escort them around the hospital. Examples include: provide directions, assist with flower and mail delivery to patients, communicate hospital rules, escort visitors and patients to their room or appointment, help transport and discharge patients, etc.
• Support needed Monday-Friday, varying shifts available