25-26 Consumer Specialist - Natick, MA

Are you taking a gap year to study for LSAT or GRE? Do you know you want to make a difference in your career, but are still working out the details? This position would be ideal for candidates interested in a career in the fields of law, dispute resolution, public policy or customer service. Gain valuable skills and serve your community while building your resume working in cooperation with the Massachusetts Office of the Attorney General.

The MetroWest Mediation Services Local Consumer Program (LCP) is a program designed to effectively resolve consumer complaints with businesses. We are a part of a state-wide network of LCPs who work in cooperation with the MA AGO. We provide free and voluntary resolution services on behalf of consumers when they have a dispute or problem with a business. We also provide consumer protection information and resources to enrich the community.

MetroWest Mediation Services is a non-profit organization dedicated to helping our community resolve conflict constructively. We provide an opportunity for people in conflict to have difficult conversations with the help of non-judgmental mediators. Mediation allows everyone involved to talk about their experiences, be heard by each other, and establish a plan on how to move forward productively. We provide a range of dispute resolution services including mediation, conciliation, facilitation, and training. Serving the MetroWest District Courts, Juvenile Courts, Probate & Family Court, as well as community disputes, we mediate over 400 cases per year and provide consumer dispute services in over 1,000 cases per year. Founded in 1979, MetroWest Mediation has been serving the community for over 40 years. Even with our organization¿s long track record, we maintain a ¿start-up¿ attitude and believe we can do big things in the world of conflict resolution!