Volunteer Role: Cloud IT Administrator Microsoft 365 & Google Workspace (Virtual)

About Grace Helping Hands Grace Helping Hands is a nonprofit on a mission to provide hygiene kits and feminine products to homeless women and children. Behind our mission is a small but passionate team that depends on reliable, secure cloud-based tools to keep operations running smoothly. We're looking for a skilled Cloud IT Administrator to help us do that and in doing so, directly support some of the most vulnerable members of our community.

What You'll Do: As our volunteer Cloud IT Administrator, you'll be the go-to resource for keeping our Microsoft 365 and Google Workspace environments running securely and efficiently:

• Administer Microsoft 365 Teams, SharePoint, OneDrive, Exchange Online, licenses, and security settings
• Administer Google Workspace Gmail, Drive, Docs, Groups, Admin console, and security policies
• Manage user accounts, permissions, and groups across both platforms
• Monitor security, compliance, and access controls, following industry best practices
• Support staff with day-to-day cloud tools and troubleshooting
• Manage onboarding and offboarding processes, including license management
• Document systems and maintain an IT knowledge base to ensure continuity
• Recommend and implement cloud-based solutions that improve team collaboration and efficiency

What We're Looking For

• Hands-on professional experience with Microsoft 365 / Azure AD and Google Workspace administration
• Solid understanding of cloud security, identity management, and access best practices
• Ability to troubleshoot and provide remote technical support
• Strong communication skills and a team-first mindset
• A commitment of at least one year (flexible schedule, fully remote)

Bonus Points If You Have

• Experience with third-party integrations such as Zoom, Slack, or Okta
• Scripting or automation skills (PowerShell, Google Apps Script)
• Familiarity with cloud reporting or analytics tools

Why Volunteer With Us

• Make a real, tangible difference for homeless women and children in our community
• Put your cloud IT expertise to meaningful use in a nonprofit setting
• Work on your own schedule fully remote and flexible
• Be part of a dedicated, mission-driven team that values your contribution

How to Apply: Interested? We'd love to hear from you!

Please complete thisform to register and volunteer with GHH.Please send a brief introduction and your relevant experience to [email protected] with the subject line "Cloud IT Administrator Volunteer."

We'll be in touch within two (2) business days.

This is a virtual opportunity. All communication will be via email, except on limited circumstances via google meet. We will provide you with a GHH email account that you are required to use.

Not approved for MCPS SSL hours.

Effective 01/01/2026 --