Visitor Services Assistant/Guide

Volunteer is responsible for staffing the information desk at the George Washington Carver Museum and providing occasional tours of The Oaks, home of Booker T. Washington, first principle of Tuskegee Institute.

Description of Duties

Provide orientation to the museum and information about park programs and policies to the visiting public; operate cooperating association store cash register and audio-visual equipment; make announcements to visitors in the museum and theater; and lead formal guided tours through historic house and portion of grounds of Tuskegee Institute National Historic Site.

Benefits to VIP:

• Personal enrichment and experience working in a national park setting
• Retail training and experience
• Experience in communicating with people of diverse cultures

Goal/Outcome of job:

• Provide efficient, courteous services, and helpful information to park visitors

Knowledge/Skills/Experience Desired:

• Good verbal communication skills
• Knowledge of local area and resources helpful
• Retail sales experience helpful
• Bi-lingual language skills helpful
• Familiarity with NPS history, policies, rules, regulations, legislation, and similar guidelines (can be learned on site)

Special Requirements:

Volunteer will need to spend a portion of work time standing and/or walking; volunteer may be asked to drive a government-owned vehicle.

Supervision:

Visitor Center Desk volunteer will report to Supervisory Park Ranger or a designated Park Ranger or Park Guide. 

Work Environment:

Work is performed primarily indoors, with occasional tours taking place on university grounds.

Supervisors:  Ron Grissom

Project Duration: Minimum commitment: 6 months

Hours per month:  16 hours minimum

Hours per week:  4-40