UWTVA - Resource Coordinator Internship

This internship exposes interns to a diverse array of opportunities that United Way is engaged in. A resource coordinator intern will become familiar with many aspects of the non-profit sector. There will, however, be a focus on triaging client requests, meeting with those requesting assistance, becoming familiar with community resources, and updating existing information.

Based on a 450-hour commitment, this internship meets UMFs Rehabilitative Services Departments internship requirements. The internship and its responsibilities and associated hours may be modified to meet internship and practicum requirements of fewer hours (to a minimum of 135).

Responsibilities:

• Orientation and training

• Target outcome: Attend one orientation session
• Target outcome: Identify potential professional development opportunities to acquire and ask for support. (Example: Excel training; public speaking; etc.)

• Triage Client Requests
  • Be the point person for all requests for information at the United Way office and direct those requesting information to the appropriate place
  • On a scheduled basis, meet with those seeking assistance and connect them to the appropriate resource
  • Maintain records for all requests
• Update Community Resource information
  • Stay current on community resources.
  • Interview at least 10 organizations to have a deeper understanding of what they offer, including United Way Community Partners, organizations not currently funded by United Way, and faith-based organizations.
  • Ensure 211, uwtva.org/get help, and The Community Connector contain accurate local information
  • Work with other organizations and individuals (like WMCA) to ensure they have up to date information on United Way processes/procedures/opportunities/resources.
  • Establish and maintain an internal system for keeping resource information up to date to ensure sustainability
• Special projects as assigned

Expectations:

• Attend community meetings (such as the Franklin Resource Collaborative) as assigned and available.
• Become familiar with United Way Community Investment process and United Way Community Partners to have a better understanding of community needs, and what United Way supports.
• Provide a written one-page report to site supervisor weekly.
• Meet at a scheduled time for a one-on-one meeting with site supervisor at least every two weeks (frequent interaction will also occur at the United Way office, FVN meetings, and other venues throughout the community).
• Ask questions as needed so site supervisor can provide appropriate support.
• Be passionate about meeting United Ways mission and goals

Qualifications:

• Familiarity with community resources
• Comfort working with individuals who may be in crisis
• Strong communication skills (verbal and written)
• Ability to talk with a variety of persons/groups
• Ability to work independently and as a member of a team
• Good research and organizational skills
• Good computer skills
• Familiarity with social media
• Attention to detail

Application Process: If a University of Maine at Farmington student applications are made through UMFs Partnership for Civic Advancement. All other interested parties may contact United Way directly at 207-778-5048 or email [email protected].