Surgicare Escort & Ambassador

Surgicare Escort & Ambassador

Description:

It's no wonder St. Luke's is known as the best surgery center in Cedar Rapids! We're a Top 100 Hospital with a Magnet accredited staff because we strive to give our patients the highest level of surgical care. By becoming a Surgicare Escort Ambassador you can become a part of this team- ensuring that we provide the healthcare we'd like our loved ones to receive!

Volunteers in SurgiCare provide assistance to the Guest Relations and Surgicare staff, becoming a valuable part of the work that is done daily to care for our surgical and procedural patients. Through Volunteers the Surgicare team is able to:

1. Minimize anxiety and boredom by providing emotional support and meeting physical needs of patients and their family and friends.

2. Address comfort needs of the patients family and friends in a prompt and courteous manner.

3. Serve as a customer service liaison for staff to promote patient satisfaction.

4. Expedite care by performing routine tasks that support the staff.

5. Volunteers escorting help to form the first and last impression of a visit to St. Lukes through greeting, escorting, and acknowledging a persons departure.

Qualifications:

Volunteers in this assignment must:

1. Be an adult who is no longer in school and can commit to volunteering for 6 months without extended periods of leave (e.g. snowbirds).

2. Be able to push wheelchairs and operate the wheelchair mover

3. Be able to walk long distance repetitively/stand for up to 4 hour shifts.

5. Possess good hearing and listening skills.

6. Possesses a clear speaking voice and the ability to communicate clearly in English.

Disclaimer:

Disclaimer: Our volunteer assignments are on-going, we ask that our volunteers commit to volunteering once a week (2-4 hours) for at least 6 months to ensure a positive impact to our hospital. The volunteer shifts listed are all of the possible shifts for the assignment, please check with Volunteer Services for more information.

NOTICE: Due to COVID-19 we ask that you are able to wear the appropriate PPE and follow proper sanitation guidelines to ensure that we keep our patients, visitors, staff, and volunteers safe. More information will be provided in your specific assignment on what this will entail.

Minimum age:

18

Times needed:

Sun

Mon

Tue

Wed

Thu

Fri

Sat

Morning:

x

x

x

x

x

Afternoon:

x

x

x

x

x

Evening:

Contact:

Volunteer Services

(319) 369-7213 (Work)

[email protected]